Question 1

How can I schedule a tour with Whispering Hearts?

Accepted Answer

Schedule a tour by contacting Lauren at (513) 383-3067

Question 2

What is the rental time for the day of the event?

Accepted Answer

Typical rental is 9 am to 11 pm but can vary, depending on availability and other events.

Question 3

Is there staff on site the day of my event?

Accepted Answer

A staff member will be onsite. Staff levels may change depending on customer request.

Question 4

Will the restrooms and trash be serviced during my event?

Accepted Answer

Yes

Question 5

Is there a setup/breakdown in the rental fee?

Accepted Answer

Customer can pay a fee or elect to do their own setup/breakdown.

Question 6

Do you provide table linens?

Accepted Answer

No, customer or their catering vendor will need to supply table linens.

Question 7

What is your policy on alcohol?

Accepted Answer

Customer or their vendor will supply any alcohol and a certified bartender.

Question 8

Is there a built-in bar?

Accepted Answer

Both outdoor and indoor venues have designated bar areas.

Question 9

Can I bring any caterer I want?

Accepted Answer

Yes, as long as the caterer provides proof of liability insurance.

Question 10

Are there any limitations on what the caterer can do on site?

Accepted Answer

Food must be prepared offsite. Warming ovens and refrigerator are available onsite.

Question 11

Do you provide an Officiant or can I find my own?

Accepted Answer

Please refer to our vendor list.

Question 12

Is Whispering Hearts Handicap Accessible?

Accepted Answer

Yes, we are handicap accessible.

Question 13

What are the rules for hanging decorations?

Accepted Answer

Command strips are allowed to be used on walls. No tape, glue or nails are allowed.

Question 14

Do you allow open flame candles?

Accepted Answer

No open flame candles are allowed, only battery-operated candles.

Question 15

What time do we need to start packing everything up?

Accepted Answer

Tear-down starts at 11 pm and everyone must be out no later than midnight for evening events. Otherwise as stated in contract.

Question 16

Are audio-visual accommodations provided?

Accepted Answer

Indoor venue will have state-of-the-art audio/visual.

Question 17

Is there a noise ordinance we should be aware of?

Accepted Answer

Noise levels are specified by Warren County and are spelled out in the contract.

Question 18

Do you require liability insurance?

Accepted Answer

Customer/vendor must provide proof of liabiity insurance as stated in contract.

Question 19

Do you require a contract to reserve the event date?

Accepted Answer

Yes, customer must sign a contract and put down a deposit to reserve the date.